To help with the ongoing SIM re-registration process, the Ghanaian government, through the Ministry of Communications and Digitalization, has released a self-service app.
Ghana is the first nation in the world to have a self-service application thanks to the launch of this program.
The Gh SIM Self Reg app is a user-friendly download from the Google Play Store.
The app is intended to facilitate a favorable environment and allow the general public to re-register their SIM cards in the comfort of their homes without standing in line at the offices of their network providers.
The app which was launched on Friday, 26th August, 2022 is said to be making successful strides; it is currently available on only android phones.
The National Communication Authority’s (NCA) Director of Consumer and Corporate Affairs, Nana Defie Badu, revealed that more than 10,000 Ghanaians have downloaded the app since Friday in an interview with Kwami Sefa Kayi on Peace FM’s morning program “Kokrokoo.”
“Over 10,000 people have downloaded the app. Currently, we have about [almost] 2000 who have used the app successfully and completed their registration,” she said.
She explained that before one can complete his or her registration on the app, he or she should have first completed stage 1 of their SIM card registration which entails the person dialing *404# and entering his/her Ghana card particulars to generate a unique code which will be used to successfully complete the self-service app registration.
She however emphasized that the app is not for free; users will be charged GHC 5.
“It is just an alternative way to complete your SIM registration”, she said, adding that those who don’t want to use it still have the option to go to the network providers to register their SIM cards.
The app is also available for use to Ghanaian nationals in the diaspora.
“For now, the app uses the Ghana Card. So, those abroad who have their Ghana Card can use the self-sevice app to complete the registration”, she said.
Nana Defie Badu asked persons with problems with their using the app to contact 0800110622.
“We have people available on weekday and weekends from 7am to 7pm who receive complaints and show people what to do”, she assured.
